Discovery is a critical element to designing and building a perfect fit solution that meets the exact needs of an organization. Bad-fit solutions yield high costs and even more frightening, high risk, to your business.

Any endeavor to implement new software must begin with a solid business case that includes:

• Clear understanding of the business objectives
• Documentation of pain points
• Quantification of  pain points or the business value of a solution
• Total cost of ownership of the chosen solution
• Accurate ROI calculation of the project

Often our clients conduct their own thorough research and have a clear understanding of the business value of the proposed solution.

We offer extensive experience in providing assistance with all steps of the discovery process on request.

In most cases, we step in to define the total cost of ownership and assist in determining the ROI. The return to be realized is most often found in improvements in operational efficiency, increases in captured opportunities, flexibility in adjusting to market changes and accelerated speed to market.

We are able to present the data required for accurate ROI calculation after creating a high-level design and providing estimates for the proposed solution. We typically combine the discovery and design effort into what we call ‘Phase 0’ of a project. Depending on the complexity of the project, this process typically takes a short 2-4 weeks.